A B2B booking engine is a software interface that empowers travel agents, tour operators, and travel management companies to provide an easy and quick interface to search, enquire, and book travel-related services to their B2B agents and/ or corporate customers. A B2B travel booking engine is an interface where services such as airlines, hotels, transfers, sightseeing, packages, car rental, etc. are offered in real-time to business-to-business (B2B) agents and corporates.
Travel B2B booking engines typically offer a wide range of features and functionalities to facilitate the respective service booking processes. These may include:
Inventory consolidation: The booking engine allows travel providers to consolidate their available inventory including flights, hotel rooms, car rentals, transfers, tour packages, etc. that is procured from multiple suppliers.
Pricing and availability: The B2B platform provides real-time pricing and availability information for various travel services. It allows a B2B to search and compare options based on different criteria such as dates, destinations, and preferences.
Booking and reservations: Travel agents can use the B2B booking portal to make reservations on behalf of their customers. The system manages the entire booking process, including selecting the desired service option, collecting customer and traveler information, and generating booking confirmations.
Credit & Deposit Agent: The B2B platform facilitates B2B agents to create bookings based on the credit limit (given by the main agency) and/ or deposits that they made with their main agency.
Payment processing: The booking engine integrates with payment gateways to securely process payments from travel agents. It supports multiple payment methods, including credit cards, bank transfers, or virtual wallets, net banking, UPI, or any other regional payment method. It also provides the facility for credit agents and deposit agents.
Reporting and analytics: The system provides reporting and analytics tools to track bookings, sales, and revenue. This helps B2B agents and the main agency monitor their performances, identify trends, and make data-driven decisions.
By using a travel B2B booking engine a travel agency can become a wholesaler by creating and operating its own B2B agent network.